Orders and delivery

How much is delivery?

Tracked delivery is free on every order. Express delivery is available at checkout for a small fee.

How do I track my order?

You receive a tracking number by email as soon as your parcel ships. Enter it on our tracking page.

Which countries do you deliver to?

The United Kingdom, the United States, Canada, Australia and New Zealand.

Can I change my address after ordering?

Yes, as long as your order has not been processed. Write to us straight away through our contact page.

The Grip Ball

What size is it?

12.3 × 10 cm (4.8 × 3.9 in) with the press points. It is one size, made for adult hands.

Can I adjust the resistance?

No, the resistance is fixed. To make it harder, slow down, hold each press longer or add reps.

How often should I use it?

Start with about five minutes per hand a day.

Can I use it with a hand or wrist injury?

The Grip Ball is a fitness tool, not a medical device. If you have pain or an injury, ask a professional before you start.

Returns

Can I return my order?

Yes. The conditions are on our returns and refunds page.

Payment

Which payment methods do you accept?

The payment methods shown at checkout, including major cards and PayPal. Your payment is protected by SSL encryption.