This policy explains how ECRH SCALE LTD, trading as Rykivo (Company Number 15992434, Dept 5394, 196 High Road, Wood Green, London, N22 8HH, England), collects and uses your personal data when you visit rykivo.com or place an order.

Data we collect

• Order data: name, delivery and billing address, email address, phone number, products ordered and payment status. Card details are processed by our payment providers and are never stored by us.
• Browsing data: pages viewed, device and browser type, IP address and cookies, when you have accepted them.
• Messages: what you send us through the contact form or by email.

Why we use it

• To process and deliver your order and answer your questions (performance of the contract)
• To meet our legal and accounting obligations
• To measure how the site is used and show relevant advertising, only with your consent
• To send you our newsletter, only if you subscribed. You can unsubscribe at any time

Who we share it with

Only with the service providers we need to run the shop: Shopify (hosting and checkout), payment providers, our logistics partner and carriers, and advertising and analytics services when you have accepted cookies. Some of them are located outside your country; in that case the transfer is covered by appropriate safeguards.

How long we keep it

Order data is kept for the period required by accounting and tax law. Browsing data is kept for a maximum of 13 months. Newsletter data is kept until you unsubscribe.

Your rights

You can ask to access, correct or delete your data, object to or restrict its use, and withdraw your consent at any time. Write to us through our contact page. You can change your cookie choices at any time with the cookie settings link at the bottom of the site. If you are in the United Kingdom you can also complain to the Information Commissioner's Office (ico.org.uk).